Privacy Policy

Privacy Policy for https://baltimore.buzzzoomer.com

Introduction

Welcome to Baltimore (hereafter referred to as 'the Company' or 'we'). We are dedicated to protecting your privacy and ensuring that your personal data is handled with utmost care and security. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, and management of personal information in alignment with various global privacy laws and regulations, including but not limited to:

  • Canada's Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil's Lei Geral de Proteção de Dados (LGPD)
  • California's Consumer Privacy Act (CCPA/CPRA) and Colorado's Consumer Privacy Act (CPA)
  • Utah's Consumer Sales Privacy Act (UCPA), Connecticut's Connecticut Transparency and Accountability Law (CTDPA), Virginia's Virginia Consumer Data Protection Act (VCDPA)
  • South Africa's Protection of Personal Information Act (POPIA)

Scope

This privacy policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://baltimore.buzzzoomer.com
  • All associated applications and mobile apps
  • Online services and products offered by Baltimore

Please note that this policy does not extend to third-party platforms or services accessed through links on our site. These external services will have their own privacy policies, and we encourage you to review these before providing any personal data.

Processing Activities

This policy outlines the practices for various user interactions:

  1. Using Our Applications and Services: When you sign up as an authorized user or access our applications and services, we collect and process your personal information to provide a seamless experience and deliver tailored content.
  2. Visiting Our Websites: If you browse our websites linked to this Privacy Policy, we may collect certain data about your device and browsing behavior, as described in the 'Cookies' section below.
  3. Communication with Us: We may contact you via email, phone, or SMS for various purposes, including newsletters, promotional offers, or transactional updates. Your communication preferences are respected, and you can unsubscribe at any time.

Personal Data Collection

We collect a range of personal data to enhance your experience and improve our services. This includes:

  • Account Information: Details required to set up and maintain your user account on our platforms.
  • Payment Information: Data needed for processing transactions, including payment card details (masked) and billing addresses.
  • Financial Information: We may collect financial records to verify payments and prevent fraudulent activities.
  • Purchase Information: Records of your purchases, order history, and product preferences.
  • Mobile Device Identifiers: Unique identifiers from your mobile device for authentication and analytics purposes.
  • Location Data: Your geographical location when you use our services or allow access through your device settings.
  • Feedback: Comments, reviews, and responses provided by users to help us improve our products.
  • Social Media Information: Details collected when you interact with our social media channels (if applicable), such as profile information and posts.
  • Product Information: Data about the products you view, purchase, or interact with on our platforms.

We obtain this data through direct user input, automated technologies, and in some cases, from third parties who assist us in providing services, subject to their respective privacy policies.

Cookies

We use cookies and similar tracking technologies for several essential purposes:

  • Strictly Necessary: These cookies enable core functionalities like login, navigation, and access to secure areas of our site.
  • Preference Cookies: They remember your preferences, such as language settings and display options.
  • Analytics Cookies: We employ these to collect aggregated data about user behavior on our sites for analytics and performance measurement purposes.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary or required by law. The specific retention periods vary depending on the type of data and its purpose:

  • Account Information: Retained while your account is active and for a reasonable period after account closure.
  • Transaction Data: Retained for financial record-keeping and tax purposes (up to 7 years).
  • Location Data: Typically retained for a limited period, as needed for analytics or user preferences.
  • Feedback and Reviews: Usually kept indefinitely to improve products and services.

Once the data is no longer required, we delete or anonymize it to ensure your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  • Employing encryption for data at rest and in transit to protect sensitive details.
  • Engaging secure third-party processing partners who adhere to strict data protection standards.
  • Regularly reviewing and updating our security protocols to keep up with evolving threats.

Children's Privacy

We do not intentionally collect or store personal data from children under the age of 18. If you believe we have collected such information, please contact us immediately, and we will take prompt action to rectify the issue.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you and its processing details.
  • Rectification: The right to request corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): In certain jurisdictions, you can ask us to delete your data.
  • Restriction: You may limit the use of your personal data under specific circumstances.
  • Portability: The ability to receive a copy of your data in a structured format for reuse.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: You have the right to be free from discriminatory decisions based on personal data.
  • Appele/Complaints: Filing appeals or complaints with our privacy team regarding data handling practices.

To exercise these rights, please contact our dedicated privacy team using the details provided below.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Any modifications will be posted on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please contact us: